Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and business information
• Service area preferences (zip codes and radius)
• Payment and billing information
• Communications with our team
• Dashboard usage and lead interaction data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lead generation services
• Deliver leads to your exclusive territory
• Process payments and manage your account
• Send you service-related communications
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Lead Information

Lead information is collected from homeowners seeking services. This information is shared exclusively with the client who owns the territory where the lead originated. We do not sell or share lead information with multiple parties. Lead data includes contact information, service requirements, and property details as provided by the homeowner.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Lead data is retained for the duration of your service agreement plus any period required for legal or business purposes. You may request deletion of your data by contacting us.

6. Third-Party Services

We may use third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal information to third parties for marketing purposes.

7. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic, personalize content, and improve user experience. You can control cookie settings through your browser preferences.

8. Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Opt-out of marketing communications

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@qualifiedblueleads.com.